Xfinity peacock offer not working.

Dec 17, 2023 · 1.3K Messages. 5 months ago. Hello, @user_spw870. Thanks for posting on our community forum for assistance with your Peacock Premium reward redemption. If the activation banner is not available, the subscription might already be active. Have you tried accessing/logging in to the Peacock App on the TV box or online? Do you get a subscription error?

Xfinity peacock offer not working. Things To Know About Xfinity peacock offer not working.

XFINITY from Comcast offers the channel ESPNU. Viewers should consult their local Comcast provider to find the channel locally. Comcast customers can also stream the channel via th...This offer grants you access to Peacock’s ad-supported, video on demand offering currently branded as Peacock Premium (“ Peacock Premium ”) for personal, non-commercial use, subject to all applicable terms and conditions, for 3 months (your “ Offer Period ”) at $3.00 (currently $5.99/month) (your “ Offer ”). The Offer is available ...Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...Well for one, I want to add back the ad-free "Plus" option that I lost somehow when I switch from the free peacock premium I had to the new free peacock premium they now offer to select customers. But failing that I would want to cancel the free service all together so I can go back to what I had before all this craziness happen.

I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...

Peacock outages reported in the last 24 hours. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. It is common for some problems to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly higher than ...It has not. I do notice Peacock no longer shows as an Add-On on the new account's bill, whereas it did have a line item on the old account's bill. I am still Platinum and the Peacock offer still shows under My Activity in the Rewards portal (as claimed/Done), but there is no way to reactivate it.

Comcast says it's fixed. But not for everyone. But to fix it, 1. Press Xfinity button. 2. Go to Apps and click on it. 3. Dont use app under featured. 4. Find and click on black peacock not the yellow. 5. When prompted click user account you want to use. (If it asked, if not move to next step) 6. Now go out of peacock by clicking guide button on ... If you purchased Peacock Premium through the Peacock app on X1, Xumo Stream Box or Flex (not using a promotion), you can upgrade your Peacock subscription to Peacock Premium Plus through your TV Box. Learn how to manage your Peacock subscription from your TV Box. Go to Settings on your Xfinity X1 TV Box, Xumo Stream Box, or Xfinity Flex streaming TV Box. Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock subscription, you’ll see: The recurring price. The renewal date.Ticket [Edited: "Personal Information"]: I’m a Diamond customer and still unable to add the Peacock offer. I’ve contacted CS several times since June 26th and keep being told Xfinity is working to fix it. On 7/3 via chat with Simran (Ticket # CR [Edited: "Personal Information"]) he assured me I would be able to activate within 24 hrs.Please know that we are aware some customers are having an issue activating their Peacock Premium plan. We are actively working with Peacock and their technology partners to resolve the issue as quickly as possible. In the meantime, let us see if we can get that banner to populate on your end.

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Both xfinity and peacock confirmed I have correct xfinity account and equipment to get peacock plus. But the linking doesn’t work. I have to “recreate” my account everyone I access peacock from X1 and my viewing history is not saved. Xfinity claims it is a peacock issue. Peacock customer service is worse than Xfinity’s.

Welcome to the Xfinity Forum and thank you for posting your question here. To access the Peacock app on your Xfinity X1 box, follow the directions below. Get to the Peacock App on X1 and Flex. You can get to the Peacock app by: Pressing the xfinity button on your Xfinity Voice Remote. Pressing the right arrow to go to the Apps menu.I was able to send over a refresh signal. You can check to see if that Peacock offer is available now on your system. After that, I opened the Xfinity app and the Peacock Activate call to action (CTA) was right there at the top. I clicked the CTA, signed in with my existing Peacock account, and everything worked. Total time: 1-2 minutes.Same here. I just signed up for xfinity again after moving and the Activate link for peacock is invalid. I tried installing the app on my phone and it still doesn't work.Jun 26, 2023 · Sadly though Xfinity Rewards members with Diamond or Platinum level rewards have been unable to claim their free Peacock subscription. The good news is Comcast has confirmed that they are aware of the issue and are working on adding the free Peacock offer for Diamond and Platinum members in the Xfinity rewards offer. When I contacted Xfinity, the agent kept saying if I wanted ad-free I would have to pay for it. I kept emphasizing the fact that there are three tiers: 1) Peacock Free - limited selection; 2) Peacock Premium - access to entire library with ads (4.99 per month); 3) Peacock Premium Ad-Free - access to entire library with no ads ($9.99 per month).

Sep 18, 2023 · Click the "Direct Message" icon (square chat icon in the upper right corner of your screen next to the bell icon) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it.Xfinity - Home of the 10G NetworkIt depends on how you acquired your Peacock subscription. For example, if you receive Peacock Premium through NOW TV, Gigabit speed internet, or Xfinity Rewards, you cannot upgrade to Peacock Premium Plus through Xfinity at this time. If you purchased Peacock Premium through the Peacock app on X1 or Flex, the article you …1 Message. Tuesday, August 8th, 2023 1:39 PM. Closed. Peacock Premium offer for diamond customer was activated but not working. I activated the Reward for diamond …Here's the detailed steps to direct message us: Click "Sign In" if necessary. Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

As a quick reminder, if you’re an Xfinity Gig and Rewards Platinum and/or Diamond customer with an active Premium Plus subscription ($5 ad-free plan), you can activate your Peacock Premium offer by first canceling your Premium Plus subscription.Go to the Apps & Subscription menu. You can also find this menu by saying, “ Manage Peacock ” into your Xfinity Voice Remote. If you’re billed by Xfinity for your Peacock …

Xfinity - Home of the 10G NetworkSince the xfinity offers ended in the middle of the billing cycle, it downgraded me to only some free peacock shows, even though I was paid through 7/10. And now, even though it says in my account "not subscribed", when I try to activate this platinum reward the peacock site says it could not link my account because I already …The package will provide a significantly discounted collection of Peacock, Netflix, and Apple TV+ regardless of which internet plan they subscribe to. Xfinity offers multiple internet products; its standard plans on the Xfinity Network and its newer NOW Internet packages for just $30 per month.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...I am an Xfinity user who is a Diamond rewards member. I'm still waiting to acess Peacock for free. 1. I do not have an Xfinity box; I use a TiVo box. I access streaming channels of this type through my Apple TV. 2. I kept getting directed to the Rewards page and told to click on a banner. No banner appeared on multiple browsers. 3.Comcast NOW is available in two flavors: 100 Mbps for downloads and 11 Mbps for uploads, priced at $30 per month, or 200 Mbps for downloads and 11 Mbps for …

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I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing...1. You do not offer the totally Ad free option, which a lot of people want or were using (like myself) 2. You do not offer any way to cancel Peacock with Xfinity and move it back over to Peacock. 3. Along with #2, no one at your company TRULY knows if it is possible or how to do it. I spent HOURS on phone, chat and in the store.Aug 8, 2023 · However, I can not activate the offer. I first used a peacock account linked to my comcast email address, I got the message banner "We were unable to link Peacock to your account, You may already have Peacock Premium". I checked the account settings and Premium is not active, and has not been since Xfinity stopped offering it for free. Mary, Comcast’s attempt yesterday (June 26) to eliminate free Peacock for all subscribers was an unmitigated disaster. And that might be putting it nicely. The cable operator on Monday did end its free subscription perk to Peacock’s $4.99 monthly Premium plan as part of its Xfinity video and Internet packages.Aug 8, 2023 · I activated the Reward for diamond customers to get free Peacock Premium but its never worked for me. Had numerous calls and chats but agents just keep asking me same basic questions and same thing... Aug 8, 2023 · Below that is information about the Peacock Premium offer and ways to redeem. The Get This Reward button is black and at the very bottom. Click Done. Screenshot. On the right-hand side it says, Entertainment. Get Peacock Premium at no extra cost. Below that is information about the Peacock Premium offer and confirmation the offer is being prepared. I received an email saying that Peacock Premium would no longer be offered for free via XFinity, but because I have the highest tier internet, I would receive 2 additional years at no cost. Unfortunately, my Peacock account says that I do not have Premium. It was fine yesterday. I did find this article that says:As an Xfinity Internet Customers With Gigabit Speeds, you can receive Peacock Premium at no additional cost for two years. No action is required if you’ve previously linked your Peacock account with your X1 or Flex service. And so you should not have to follow the steps for activating, no action should be required.Hello, @user_0de9cd.Thank you for reaching out over Xfinity Forums, you have contacted the right place for support. If you had Peacock Premium include with Xfinity services for free, that ended in August of this year.

Typically when I when into My Account, under Plan it said something like "You are receiving this benefit because of your Xfinity Plan". That was not showing anymore. So now with the $25 credit the prior Xfinity Chat agent provided, I went ahead and subscribed to the Peacock Premium Plan at $5.99/month. Hoping this issue …I get this email that I can redeem a reward of Peacock premium for being a platinum Xfinity rewards member. It’s supposed to be so easy as just signing in and I have tried following email direction...@XfinityRuben Thank you, the 2nd method, the Peacock Activation Link, worked for me!With the first method, the Xfinity Assistant didn't bring up the banner, nor was there a place to enter anything on the page. I think the key to the 2nd method (for me, at least) was to make sure that I was logged onto my Xfinity account before clicking the …Instagram:https://instagram. acft minimum score Get Peacock Premium for only $5.99 $1.99/mo. for 12 months. Annual student verification required. $5.99/mo. or then-current retail price (+tax) after offer ends. Cancel anytime. Existing Peacock subscribers may need to take additional steps to redeem. Eligibility restrictions and terms apply: Offer Terms. v2632 yellow pill If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: https://comca.st/3H3gz6K. Closed captioning has stopped working on Peacock. I use close captioning all the time. When I press the button to show the pause, reverse, etc. options when using the Peacock app and se... homes for sale in claiborne county tn Have you accessed the offer via the Xfinity assistant? ... I understand that the first step to the free peacock offer is to be notified in My Rewards to get the process started.I've have not made it to step 1 as no notification was or is not there.I would like to get the process started to enjoy the roadblocks that so many others have ... cash saver harrison ar Dedicated help portal to address any issues with device setup, account settings, bills & payments, technical issues, vouchers & offers. best restaurants fayetteville ar Hey @user_d5ktg9, thanks for reaching out to Xfinity Support on our forums. When you sign in, is it actually saying Limited Account or Peacock Premium for free? I'm not showing a limited tier for it is why I ask. There is Peacock Plus that comes ad fee but is not included with the Peacock promotion.Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Direct Message” icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. dollar tree in santa maria Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services.As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.. If you have not already, please review both the Posting Guidelines and Rules here on the sub.Oh for sure problems like this happen, but it's just frustrating because it worked before, then when they cancelled it for everybody except gig-speed and rewards members, it broke, so why not go back to every Xfinity customer having access until they're able to fix this, or at least give everybody affected a statement credit for the … what did pooh shiesty do I received an email stating because I have gigabit internet, that I would be able to get Peacock Premium until June 25, 2025. It stated more information would be emailed, but that was the only communication sent. All online directions say to activate Peacock Premium under our Xfinity account page. There is no offer or mention of activating Peacock.Peacock app on Xfinity not working for NFL playoffs (Dolphins/ Chiefs). On hold for over 30 minutes and still waiting. Promised wait time was 2 minutes.Typically when I when into My Account, under Plan it said something like "You are receiving this benefit because of your Xfinity Plan". That was not showing anymore. So now with the $25 credit the prior Xfinity Chat agent provided, I went ahead and subscribed to the Peacock Premium Plan at $5.99/month. Hoping this issue … mankato chevy dealer Hello @peter721, thank you for visiting our Forum for help with your Peacock Premium activation.That app is really cool and has a ton of awesome content, so I totally get why this is important to you. I'd like to take a closer look at your account to help with this concern.Click on ' Activate Now ' at the top of the screen, which will redirect to Peacock's website. Log in with an existing Peacock account or create a new one. The offer will now be redeemed. NOW TV users who have a Xfinity Flex streaming box can open the Peacock app and log in with the same credentials to start watching for free. fish valheim Beginning in mid-July, the price for Peacock Premium (with ads) will increase by $2 to $7.99 per month and Peacock Premium Plus (mostly ad-free) is also going up …In today’s digital age, having a reliable and fast internet connection is essential for both work and play. Comcast is one of the leading providers of home internet services in the... guerin's pharmacy summerville Feb 15, 2023 ... Comcast will no longer offer customers free Peacock ... At the moment, all Comcast Xfinity X1 and Flex ... When he's not writing or appearing as a ...I'm an Xfinity Diamond rewards member. I claimed my Peacock Premium reward back in July and have been watching it since, until yesterday. Now when I log into Peacock on the TV app or web browser (both my Xfinity and Peacock account have the same login credentials), its says "Not Currently Subscribed" and I that I have the free sample plan. volusia parent portal Aug 12, 2023 ... Used my PeacockTV credentials to log in and got the messages "Sorry, We Can't Redeem Your Offer. ... Any ideas how to get this working? Question.@user_h02n75 We appreciate your time in reaching out to us here on our Xfinity Forums. I understand wanting to be able to access Peacock with that offer, they do have some great programming available! We have found that sometimes it may be a different email if you had previously logged into Peacock with that email in the past.